survey: M2M natural evolution of “consumerization of IT”

A new survey of worldwide IT decision makers (ITDMs as the acronym goes…) by Harris Interactive for SAP includes some pretty convincing reminders that the Internet of Things (in this case the emphasis is on M2M) is as much about empowering people as it is about things.

“..most ITDMs in all six countries view M2M as the natural evolution of the ‘consumerization of IT,’ with India and China at 92 percent and 90 percent respectively. The majority of Brazilian, German, UK and US ITDMs agreed, with a combined average of 81 percent.”

A lot of mobile devices are changing everything!

A quote from Sanjay Poonen, president of SAP’s Technology Solutions and Mobile Division, neatly ties the technology and human elements together:

“Today, M2M technology is primarily being used to collect vast amounts of machine data. The ‘Internet of Things’ goes one step further by integrating data from machines, ERP, CRM systems, social media and more, in real time, allowing humans to intelligently interact with devices, devices with devices and devices back to humans – the ultimate social media collaboration of man and machine.” (I spared you the self-serving conclusion: that SAP is uniquely qualified to bring all this together..LOL.).

Other important findings include:

  • “pluralities from all six countries surveyed said that smart cities would be the coolest (now there’s a technical term…)  possible outcome of M2M: China (35 percent), Brazil (35 percent), Germany (30 percent), India (27 percent), US (25 percent) and UK (21 percent).” Come on, US
    “ITDMs”: only 25% of you agree??
  • “…an average of 70 percent of the ITDMs in all six countries surveyed agree that companies that fail to implement M2M technologies will fall behind their competitors.”
  • Companies  will gain more insight into their business: China (96 percent), India (88 percent), Brazil (86 percent), Germany (79 percent), US (74 percent) and UK (61 percent)
  • Businesses will be able to respond to real world events: China (92 percent), India (86 percent), Brazil (82 percent), Germany (82 percent), US (78 percent) and UK (73 percent)

“Those surveyed also view the following as presenting the biggest opportunities for M2M in the workplace:

  • Increased efficiency was the No. 1 response in Brazil (54 percent), UK (53 percent) and US (49 percent)
  • Increased productivity for employees was the top selection in China (69 percent), significantly higher than any other countries surveyed
  • Increased employee collaboration was the No. 1 opportunity in Germany (63 percent)
  • Increased mobility among the workforce was the biggest opportunity in India (65 percent).”

I cast my lot with the Germans: while efficiency and productivity will definitely improve, I think the real hidden bonus of M2M in the workplace will be how collaboration will increase when everyone can share the same near-real-time data!

At the same time, the respondents said there were significant obstacles to full use of M2M. As Poonen summarized:

“The benefits of M2M are undeniable but there are barriers toward the adoption of M2M solutions, such as the lack of complete multi-industry offerings, management, security and big data issues, and deficiency of suitable global connectivity solutions that are needed by multinational enterprises.”

This survey is yet more evidence, as if we needed it, that the Internet of Things is finally rising in corporate awareness — or at least among those “ITDMs!” Now the question is how many of their employers will begin to craft IoT action plans.

 

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