A Vision for Dynamic and Lower-Cost Aging in Cities Through “SmartAging”

I’ve been giving a lot of thought recently about how my vision of I0T-based “SmartAging” through a combination of:

  • Quantified Self health apps and devices to improve seniors’ health and turn their health care into more of a partnership with their doctors
  • and smart home devices that would make it easier to manage their homes and “age in place” rather than being institutionalized

could meld with the exciting developments in smart city devices and strategy.  I believe the results could make seniors happier and healthier, reduce the burdens on city budgets of growing aging populations, and spur unprecedented creativity and innovation on these issues. Here’s my vision of how the two might come together. I’d welcome your thoughts on the concept!

 

A Vision for Dynamic and Lower-Cost Aging in Cities Through “SmartAging”

It’s clear business as usual in dealing with aging in America won’t work anymore.  10,000 baby boomers a day retire and draw Social Security. Between now and 2050, seniors will be the fastest growing segment of the population.  How can we stretch government programs and private resources so seniors won’t be sickly and live in abject poverty, yet millennials won’t be bankrupted either?

As someone in that category, this is of more than passing interest to me! 

I propose a new approach to aging in cities, marrying advanced but affordable personal technology, new ways of thinking about aging, and hybrid formal and ad hoc public-private partnerships, which can deal with at least part of the aging issue. Carving out some seniors from needing services through self-reliance and enhancing their well-being would allow focusing scarce resources on the most vulnerable remaining seniors. 

The approach is made possible not only by the plummeting cost and increasing power of personal technology but also the exciting new forms of collaboration it has made possible.

The proposal’s basis is the Internet of Things (IoT).  There is already a growing range of IoT wearable devices to track health indicators such as heart rates and promoting fitness activities, and IoT “smart home” devices controlling lighting, heat, and other systems. The framework visualized here would easily integrate these devices, but they can be expensive, so it is designed so seniors could benefit from the project without having to buy the dedicated devices.

This proposal does not attempt to be an all-encompassing solution to every issue of aging, but instead will create a robust, open platform that government agencies, companies, civic groups, and individuals can build upon to reduce burdens on individual seniors, improve their health and quality of life, and cut the cost of and need for some government services. Even better, the same platform and technologies can be used to enhance the lives of others throughout the life spectrum as well, increasing its value and versatility.

The proposal is for two complementary projects to create a basis for later, more ambitious one.

Each would be valuable in its own right and perhaps reach differing portions of the senior population. Combined, they would provide seniors and their families with a wealth of real-time information to improve health, mobility, and quality of life, while cutting their living costs and reducing social isolation.  The result would be a mutually-beneficial public-private partnerships and, one hopes, improve not only seniors’ lives, but also their feeling of connectedness to the broader community. Rather than treat seniors as passive recipients of services, it would empower them to be as self-reliant as possible given their varying circumstances. They would both be based on the Lifeline program in Massachusetts (and similar ones elsewhere) that give low-income residents basic Internet service at low cost.

Locally, Boston already has a record of achievement in internet-based services to connect seniors with others, starting with the simple and tremendously effective SnowCrew program that Joe Porcelli launched in the Jamaica Plain neighborhood. This later expanded nationwide into the NextDoor site and app, which could easily be used by participants in the program.

The first project would capitalize on the widespread popularity of the new digital “home assistants,” such as the Amazon Echo and Google Home.  One version of the Echo can be bought for as little as $49, with bulk buying also possible.  A critical advantage of these devices, rather than home monitoring devices specifically for seniors, is that they are mainstream, benefit from the “network effects” phenomenon that means each becomes more valuable as more are in use, and don’t stigmatize the users or shout I’M ELDERLY. A person who is in their 50s could buy one now, use it for routine household needs, and then add additional age-related functions (see below) as they age, amortizing the cost.

The most important thing to remember about these devices regarding aging is the fact that they are voice-activated, so they would be especially attractive to seniors who are tech-averse or simply unable to navigate complex devices. The user simply speaks a command to activate the device.

The Echo (one presumes a variation on the same theme will soon be the case with the “Home,” Apple’s forthcoming “Home Pod” and other devices that might enter the space in the future) gets its power from “skills,” or apps, that are developed by third-party developers. They give it the power, via voice, to deliver a wide range of content on every topic under the sun.  Several already released “skills” give an idea of how this might work:

  • Ask My Buddy helps users in an emergency. In an emergency, it can send phone calls or text messages to up to five contacts. A user would say, “Alexa, ask my buddy Bob to send help” and Bob would get an alert to check in on his friend.
  • Linked thermostats can raise or lower the temperature a precise amount, and lights can also be turned on or off or adjusted for specific needs.
  • Marvee can keep seniors in touch w/ their families and lessen social isolation.
  • The Fitbit skill allows the user who also has a Fitbit to trace their physical activity, encouraging fitness.

Again looking to Boston for precedent, related apps include the Children’s Hospital and Kids’ MD ones from Children’s Hospital. Imagine how helpful it could be if the gerontology departments of hospitals provided similar “skills” for seniors!

Most important to making this service work would be to capitalize on the growing number of city-based open-data programs that release a variety of important real-time data bases which independent developers mash up to create “skills”  such as real-time transit apps.  The author was a consultant to the District of Columbia in 2008 when it began this data-based “smart city” approach with the Apps for Democracy contest, which has spawned similar projects worldwide since then.  When real-time city data is released, the result is almost magic: individuals and groups see different value in the same data, and develop new services that use it in a variety of ways at no expense to taxpayers.

The key to this half of the pilot programs would be creating a working relationship with local Meetups such as those already created in various cities for Alexa programmers, which would facilitate the relationship) to stage one or more high-visibility hackathons. Programmers from major public and social service institutions serving seniors, colleges and universities, and others with an interest in the subject could come together to create “skills” based on the local public data feeds, to serve seniors’ needs, such as:

  • health
  • nutrition
  • mobility
  • city services
  • overcoming social isolation (one might ask how a technological program could help with this need. The City of Barcelona, generally acknowledged as the world’s “smartest” city, is circulating an RFP right now with that goal and already has a “smart” program for seniors who need immediate help to call for it) .

“Skills” are proliferating at a dizzying rate, and ones developed for one city can be easily adapted for localized use elsewhere.

Such a project would have no direct costs, but the city and/or a non-profit might negotiate lower bulk-buying rates for the devices, especially the l0wer price ($59 list) Amazon Dot, similar to the contract between the Japan Post Group, IBM, and Apple to buy 5 million iPads and equip them with senior-friendly apps from IBM which the Post Group would then furnish to Japanese seniors. Conceivably, the Dots bought this way might come preloaded with the localized and senior-friendly “skills.” 

The second component of a prototype SmartAging city program would make the wide range of local real-time location-based data available by various cities usable by cities joininh the 100+ cities worldwide who have joined the “Things Network” that create free citywide data networks specifically for Internet of Things use.

The concept uses technology called LoRaWAN: low-cost (the 10 units used in Amsterdam, each with a signal range of about 6 miles, only cost $12,000 total — much cheaper ones will be released soon), and were deployed and operative in less than a month!  The cost and difficulty of linking an entire city has plummeted as more cities join, and the global project is inherently collaborative.

With Things Network, entire cities would be converted into Internet of Things laboratories, empowering anyone (city agencies, companies, educational institutions, non-profits, individuals) to experiment with offering new services that would use the no-cost data sharing network.  In cities that already host Things Networks,  availability of the networks has spawned a wide range of novel local services.  For example, in Dunblane, Scotland, the team is developing a ThingsNetwork- based alarming system for people with dementia.  Even better, as the rapid spread of citywide open data programs and resulting open source apps to capitalize on them has illustrated, a neat app or service created in one city could easily be copied and enhanced elsewhere — virtuous imitation!

The critical component of the prototype programs would be to hold one or more hackathons once the network was in place.  The same range of participants would be invited, and since the Things Network could also serve a wide range of other public/private uses for all age groups and demographics, more developers and subject matter experts might participate in the hackathon, increasing the chances of more robust and multi-purpose applications resulting.

These citywide networks could eventually become the heart of ambitious two-way services for seniors based on real-time data, similar to those in Bolsano, Italy

The Internet of Things and smart cities will become widespread soon simply because of lowering costs and greater versatility, whether this prototype project for seniors happens or not. The suggestions above would make sure that the IoT serves the public interest by harnessing IoT data to improve seniors’ health, reduce their social isolation, and make them more self-sufficient. It will reduce the burden on traditional government services to seniors while unlocking creative new services we can’t even visualize today to enhance the aging process.

IoT: LiveBlogging PTC’s LiveWorx

Got here a little late for CEO Jim Heppelman’s keynote, so here goes!

  • Vuforia: digital twin gives you everything needed for merging digital “decorations” on the physical object
  • Unique perspective: AR takes digital back to the physical. Can understand & make better decisions.
  • Virtual reality would allow much of the same. Add in 3-D printing, etc.
  • “IoT is PLM.” Says PTC might be only company prepared to do both.
  • Says their logo captures the merger of digital and physical.
  • Case studies: they partnered with Bosch’s Rexroth division. Cytropac built-in IoT connectivity–  used Creo. Full life-cycle management. Can identify patterns of usage, etc. Using PTC’s analytics capacity, machine learning analysis. Want to improve cooling efficiency (it was high at first). Model-based digital twin to monitor product in field, then design an upgrade. How can they increase cooling efficiency 30%??  Came up with new design to optimize water channel that they will build in using 3-D printing. Cool (literally!). 43% increase in cooling efficiency. The design change results in new recommendation engine that helps in sales. Replaced operating manual with 3-D that anyone can understand. (BTW: very cool stagecraft: Heppelmann walks around stage interviewing the Rexroth design team at their workstations).
  • Ooh: getting citizen developers involved!!!  Speeds process, flexibility. App shows how products are actually operating in the field. Lets sales be much more proactive in field. Reinventing CRM.  May no longer need a physical showroom — just put on the AR headset.
  • Connectivity between all assets. The digital twin is identical, not fraternal. Brings AR into factory. They can merge new manufacturing equipment with legacy ones that didn’t have connectivity.  ABB has cloud-based retrofit sensors. Thingworx can connect almost anything, makes Industry 4.0 possible. Amazing demo of a simulated 3-D disassembly and replacement.
  • Hmmm — closing graphic of his preso is a constantly rotating circular one. Anticipating my “circular company” talk on Wednesday????

Closing the Loop With Enterprise Change Management. Lewis Lawrence of Weatherford, services to petroleum industry:

  • former engineer. In charge of Weatherford’s Windchill installation (they also use Creo).
  • hard hit by the drop in gas prices
  • constant state of flux
  • 15 years of constant evolution
  • their mantra: design anywhere, build anywhere.
  • enterprise change — not just engineering.
  • hmmm: according to his graphics, their whole change process is linear. IMHO, that’s obsolete in era of constant change: must evolve to cyclical. Ponderous process…
  • collect data: anything can be added, if it’s latest

The IoT Can Even Help You Breathe Better: GCE Group’s Zen-O portable oxygen concentrator for people with respiratory problems (not actually launched yet):

  • InVMA has built IoT application using ThingWorx to let patients, docs and service providers carefully monitor data
  • GCE made radical change from their traditional business in gas control devices. Zen-O is in the consumer markets. They were very interested in connected products — especially since their key competitor launched one!
  • Goals: predictive maintenance, improved patient care, asset management, development insight.
  • Design process very collaborative, with many partners.

The Digital Value Chain: GE’s Manufacturing Journey. Robert Ibe, global IT Engineering Leader at GE Industrial Solutions:

  • supports Brilliant Factory program.
  • they design and manufacture electrical distribution equipment, 30 factories worldwide.
  • “wing-to-wing” integrated process
  • had a highly complex, obsolete legacy
  • started in 2014: they were still running really old CAD technology. 14 CAD repositories that didn’t talk to each other. 15 year old PLM software. No confidence in any of data they had.
  • They began change with PLM — that’s where the digital thread begins.  PLM is foundation for their transformation.
  • PLM misunderstood: use it to map out cohesive, cross-functional, model-based strategy. Highlight relevance of “design anywhere — manufacture anywhere.” Make PLM master of your domain. Make it critical to commercial & manufacturing. Advertise benefits & value.
  • Whole strategy based on CAD. Windchill heart of the process.
  • Rate of implementation faster than business can keep up with!
  • Process: implementation approach:
    • design systems integration
    • model-based design
    • digital thread
    • manufacturing productivity.
  • common enterprise PLM framework
  • within Windchill, can see entire “digital bill of documents.”
  • focused on becoming critical for supply chain.
  • total shift from their paper-based legacy.
  • integrated regulatory compliance with every step of design.

It’s Not Your Grandmother’s IoT: Blockchain and IoT Morph Into An Emerging Technology Powerhouse:

  • Example of claims for fair-traded coffee that I’ve used in past

Finding Business Value in IoT panel:

  • Bayer — been in IoT (injection devices for medicine) for 7 years.  Reduced a lot of parts inventory.
  • Remote control of vending machines replaces paper & pencil
  • Your team needs to evangelize for biz benefits of IoT
  • New Opportunities:
    • vision and language
    • interacting with physical world
    • problem solving.
  • Didn’t know!  Skype can do real-time translation.
  • Google Deep Mind team worked internally, cut energy costs at its server farms. 15% energy reduction.
  • Digital progress makes economic pie bigger, BUT  most people aren’t benefitting economicallly. Some may be worse off. “Great decoupling” — mushrooming economic gap. One reason is that tech affects different groups differently.
  • “Entirely possible to create inclusive prosperity” through tech!

 

WEDNESDAY

Delivering Smart City Solutions and an Open Citywide Platform to Accelerate Economic Growth and Promote New Solution Innovation, Scott McCarley, PTC:

  • $40 trillion potential benefits from smart cities
  • 1st example & starting point for many cities, is smart lightpoles. Major savings plus value added. Real benefit is building on that, with systems of systems (water, traffic, energy, etc.) — the systems don’t operate in isolation.
  • Future buildings may have built-in batteries to add to power supply. Water reclamation, etc.
  • Cities are focused on KPIs across all target markets.
  • Cornerstone systems for a city: power & grid, water/wastewater, building management, city services & infrastructure.
  • Leveraging ThingWorx to address these needs:
    • deploy out-of-box IoT solutions from a ThingWorx Solution Provider: All examples, include Aquamatix, DEPsys (grid), Sensus, All Traffic, Smoove (bike sharing).
    • leverage ThingWorx to rapidly develop new IoT solutions.
      connect to any device, rapidly develop applications, visually model systems, quickly develop new apps. Augmented reality will play a role!
    • create role-based dashboards:
      one for your own operations, another for city.
    • bring the platform to create a citywide platform.
      Sum of connected physical assets, communication networks, and smart city solutions.

Digital Supply Networks: The Smart Factory. Steven Shepley, Deloitte:

  • 3 types of systems: 1) foundational visualization solutions:  KPIs, etc. 2) advanced analytical solutions 3) cyber-physical solutions.
  • Priority smart factory solutions:
    • advanced planning (risk-adjusted MRP), dynamic sequencing, cross network.
    • value chain integration: signal-based customer/supplies integration, dynamic distribution routing/tracking, digital twin.
    • asset efficiency: predictive maintenance, real-time asset tracking intelligence, energy management
    • labor productivity: robotic and cognitive automation, augmented reality-driven efficiency, real-time safety monitoring
    • exponential tech: 3-D printing, drones, flexible robots.
  • How to be successful: think big, start small, scale fast
  • Act differently: multi-disciplinary teams,
  • sensors getting simpler, easier to connect & retrofit. National Connectors particularly good.

Global Smart Home, Smart Enterprise, and Smart Cities IoT Use Cases. Ken Herron, Unified InBox, Pte.

  • new focus on customer
  • H2M: human to machine communication is THE key to IoT success. Respect their interests.
  • Austin TX: “robot whisperer” — industrial robot company. Their robots aging out, getting out of tune, etc. Predictive analytics anticipates problems.
  • Stuttgart: connected cow — if one cow is getting sick, may spread to entire herd. Intervene.
  • Kuala Lumpur: building bot — things such as paper towel dispensers communicating with management.
  • London: Concierge chatbot — shopper browsing can chat with assistant on combining outfits.
  • Dubai: smart camera. Help find your car in mega-shopping center: read license plates, message the camera, it gives you map to the car.
  • Singapore: Shout — for natural disasters. Walks the person making the alert through process, confirms choices.
  • Stuttgart: Feinstaubalarm — occasional very bad airborne dust at certain times. Tells people with lung problems options, such as taking mass transit.
  • Singapore: Smart appliances — I always thought smart fridge was stupid, but in-fridge camera that lets you shoot a “shelfie” does make sense
  • Fulda Germany: smart clothing for military & police: full record of personal health at the moment. Neat!
  • Noida India — smart sneakers can automatically post your run results (see connection to my SmartAging concept)

Business Impact of IoT, Eric Schaeffer, Accenture:

  • Michelin delivery trucks totally reinvented, major fuel savings, other benefits.
  • manufacturing being deconstructed
  • smart, connected products are causing it
  • industrial companies must begin transformation today

Thingworx: Platform for Management Revolution. W. David Stephenson, Stephenson Strategies:

Here are key points from my presentation about how the IoT can allow radical transformation from linear & hierarchical companies to IoT-centric “circular companies” (my entire presentation can be found here):

  • The IoT can be the platform for dramatic management change that was impossible in the past.
  • Making this change requires an extraordinary shift in management thinking: from hierarchy to collaboration.
  • The results will be worth the effort: not only more efficiency & precision, but also new creativity, revenue streams, & customer loyalty. 
  • In short, it will allow total transformation!

Kickstarting America’s Digital Transformation. Aneesh Chopra & Nicholas Thompson!

  • on day one, Our President (not the buffoon) told Chopra he wanted default to be switch from closed to open government & data.
  • National Wireless Initiative: became law 1 yr. after it was introduced.  Nationwide interoperable, secure wireless system.
  • Obama wanted to harness power of Internet to grow the economy. Talked to CIO of P & G, who was focused on opening up the company to get ideas from outside.
  • Thompson big on open data, but he thinks a lot more now is closed, we’re going wrong way.
  • Interesting example of getting down cost of solar to $1 per installed watt!!
  • Thompson: growing feeling that technology isn’t serving us economically. Chopra: need to democratize the benefits.
  • Chopra talking about opening up Labor Dept. data to lead to creative job opportunities for underserved.

 

 

 

 

Libelium: flexibility a key strategy for IoT startups

I’ve been fixated recently on venerable manufacturing firms such as 169-yr. old Siemens making the IoT switch.  Time to switch focus, and look at one of my fav pure-play IoT firms, Libelium.  I think Libelium proves that smart IoT firms must, above all, remain nimble and flexible,  by three interdependent strategies:

  • avoiding picking winners among communications protocols and other standards.
  • avoiding over-specialization.
  • partnering instead of going it alone.
Libelium CEO Alicia Asin

Libelium CEO Alicia Asin

If you aren’t familiar with Libelium, it’s a Spanish company that recently turned 10 (my, how time flies!) in a category littered with failures that had interesting concepts but didn’t survive. Bright, young, CEO Alicia Asin, one of my favorite IoT thought leaders (and do-ers!) was recently named best manager of the year in the Aragón region in Spain.  I sat down with her for a wide-ranging discussion when she recently visited the Hub of the Universe.

I’ve loved the company since its inception, particularly because it is active in so many sectors of the IoT, including logistics, industrial control, smart meters, home automation and a couple of my most favorite, agriculture (I have a weak spot for anything that combines “IoT” AND “precision”!) and smart cities.  I asked Asin why the company hadn’t picked one of those verticals as its sole focus: “it was too risky to choose one market. That’s still the same: the IoT is still so fragmented in various verticals.”

The best illustration of the company’s strategy in action is its Waspmote sensor platform, which it calls the “most complete Internet of Things platform in the market with worldwide certifications.” It can monitor up to 120 sensors to cover hundreds of IoT applications in the wide range of markets Libelium serves with this diversified strategy, ranging from the environment to “smart” parking.  The new versions of their sensors include actuators, to not simply report data, but also allow M2M control of devices such as irrigation valves, thermostats, illumination systems, motors and PLC’s. Equally important, because of the potentially high cost of having to replace the sensors, the new ones use extremely little power, so they can last        .

Equally important as the company’s refusal to limit itself to a single vertical market is its commitment to open systems and multiple communications protocols, including LoRaWAN, SIGFOX, ZigBee and 4G — a total of 16 radio technologies. It also provides both open source SDK and APIs.

Why?  As Asin told me:

 

“There is not going to be a standard. This (competiting standards and technology) is the new normal.

“I talk to some cities that want to become involved in smart cities, and they say we want to start working on this but we want to use the protocol that will be the winner.

“No one knows what will be the winner.

“We use things that are resilient. We install all the agents — if you aren’t happy with one, you just open the interface and change it. You don’t have to uninstall anything. What if one of these companies increases their prices to heaven, or you are not happy with the coverage, or the company disappears? We allow you to have all your options open.

“The problem is that this (not picking a standard) is a new message, and people don’t like to listen.  This is how we interpret the future.”

Libelium makes 110 different plug and play sensors (or as they call them, “Plug and Sense,” to detect a wide range of data from sources including gases, events, parking, energy use, agriculture, and water.  They claim the lowest power consumption in the industry, leading to longer life and lower maintenance and operating costs.

Finally, the company doesn’t try to do everything itself: Libelium has a large and growing partner network (or ecosystem, as it calls it — music to the ears of someone who believes in looking to nature for profitable business inspiration). Carrying the collaboration theme even farther, they’ve created an “IoT Marketplace,” where pre-assembled device combinations from Libelium and partners can be purchased to meet the specific needs of niches such as e-health,  vineyards, water quality, smart factories, and smart parking.  As the company says, “the lack of integrated solutions from hardware to application level is a barrier for fast adoption,” and the kits take away that barrier.

I can’t stress it enough: for IoT startups that aren’t totally focused on a single niche (a high-stakes strategy), Libelium offers a great model because of its flexibility, agnostic view of standards, diversification among a variety of niches, and eagerness to collaborate with other vendors.


BTW: Asin is particularly proud of the company’s newest offering, My Signals,which debuted in October and has already won several awards.  She told me that they hope the device will allow delivering Tier 1 medical care to billions of underserved people worldwide who live in rural areas with little access to hospitals.  It combines 15 different sensors measuring the most important body parameters that would ordinarily be measured in a hospital, including ECG, glucose, airflow, pulse, oxygen in

It combines 15 different sensors measuring the most important body parameters that would ordinarily be measured in a hospital, including ECG, glucose, airflow, pulse, blood oxygen, and blood pressure. The data is encrypted and sent to the Libelium Cloud in real-time to be visualized on the user’s private account.

It fits in a small suitcase and costs less than 1/100th the amount of a traditional Emergency Observation Unit.

The kit was created to make it possible for m-health developers to create prototypes cheaply and quickly.

#IoT and Trump’s Election

Posted on 9th November 2016 in government, Internet of Things

I try to keep my politics out of this blog (disclosure: I am an old-fashioned liberal Democrat, who cares about poor, working-class white men AND everyone), but I do feel compelled to bring one little factoid to your attention: a quick review of Google earlier for “Internet of Things” AND Trump revealed absolutely nothing.  As for Obama initiatives in the field, such as the recent Smart Cities contest, you can bet they will be among the first programs axed by executive action. If you didn’t feel compelled to vote, or, even worst, voted for him to “Send Washington a Message,” consider it sent, and I hope you can live with what you have set in process. As ye sow, so shall ye reap.

For everyone else, pray for the future of the world — it’s that dangerous when a narcissist has his finger on the nuclear Button

Cautionary Note: Takes More Than #IoT to Make a City Smart

Posted on 8th September 2016 in cities, government, Internet of Things, smart cities, US government

“….I yield to no one in my love of smart city technologies, but I’ve been mixing it up in government for far longer, so I was appropriately chastised by this Boston Globe op-ed arguing that technology alone does not a city make smart…

Julian Agyeman, professor of Urban and Environmental Policy and Planning at Tufts, and Duncan McLaren,  an independent researcher, coauthored “Sharing Cities: A Case for Truly Smart and Sustainable Cities.”

They argue that one of my favorite examples of public-private IoT-based collaboration, how WAZE data is shared instantly with Boston’s Traffice Management Center, resulting in things like rapid removal of double-parked cars, and real-time signaling based on current traffic flow,”

“….. merely represents a Band Aid slapped over a problem that still requires brave new political thinking and much-needed infrastructure investment. Rather than using the latest app to help manage traffic flow within an overburdened system, Boston — perhaps more than any other US city — needs a wider, well-resourced, truly integrated package of measures designed to actually decrease the volume of cars in the city. Failing to do this will ultimately undermine quality of life and regional character.”

True, and I stand corrected.

While also citing initiatives such as CCTV-enabled congestion pricing in London, the authors argue that a range of improvements to make traffic flow better and other civic improvements “… will not come about through ‘smart’ city partnerships but through political will. There’s no app that substitutes for public engagement and responsive leadership.”

Technology is not a panacea for urban issues, health care, or aging, but, I do believe that it can become one of the tools that could and should be debated by policy makers and the public.

 

I’ll be on live Thursday morning talking the IoT and Smart Cities

Cities are the future of global civilization and the economy, and smart cities are the only way they’ll survive and prosper!

Join me and two SAP experts on the subject, Dina Dayal (global vice president for Digital Enterprise Platform Group) and Saj Kumar (vice president of Digital Transformation and Internet of Things) as we guest on Bonnie D. Graham’s always-enjoyable Coffee Break With Game Changers, 11 AM EDT, 8 AM PDT (it will be archived at the site if you can’t listen live.

Bonnie likes us to start with a provocative (and relevant) quote, and mine will be from Jane Jacobs’ great Death and Life of American Cities:

Cities have the capability of providing something for everybody, only because,
and only when, they are created by everybody.”

… with the emphasis on everybody: I’ll explain that there really is an important role in smart cities for city government, the private sector, and — often ignored — grassroots innovators.

A critical key is the global Things Network, created by Wienke Gieseman and his Gang of Ten in Amsterdam,  who created a free LoRaWAN city-wide data network for $12,000 and in less than a month, and then went on to create a global network and a crowdsourced campaign to bring the cost of LoRaWAN hubs down to $200.

I like to think I was there at the beginning, working with Vivek Kundra, then the DC’s CTO (before his accomplishments there led Obama to name him the first US CIO). Vivek and Mayor Fenty took the bold move of releasing more than 40 major city data bases on a real-time basis, then held a contest to get smart developers to create new-fangled “apps” (remember, this was 2008!) to capitalize on them. Because the apps were open-source, they’ve been constantly copied and improved in the years since then.

And that’s only the beginning:

  • creative startups such as Alicia Asin’s Libelium, working with an enlightened city government, have made Barcelona a massive testlab for the Iot, and arguably THE smart city of the day
  • Columbus OH won the Obama Administration’s Smart City competition for its all-inclusive transportation scheme (and I do mean all-inclusive: who ever thought a better transportation network could be used to cut infant mortality???)
  • Smart Cities organizations have been formed in cities worldwide to share ideas — we’re all in this together!

And, of course, I’m going to bring the discussion down to earth by really getting down and dirty — yessiree, we’re gonna talk trash cans.

Be there or be square!

 

3 Steps to Make Your City a World Leader in the IoT

I don’t know about you, but, in the face of grim news globally, I’m determined to make this an incredible year of change and growth.

Happy New Year!

I took a longer than normal time off, to pick up our youngest in Hong Kong after a semester abroad in Thailand, then vacation in Bali.

Hong Kong Internet of Things Association

I started the trip with a speech to the Hong Kong Internet of Things Association, in which I laid out my vision of radical change in corporate management and organization made possible by the IoT, away from the increasingly-obsolete hierarchical and linear forms that made perfect sense in an early 20th-century setting when data was hard to gather and share, but doesn’t when the IoT can allow instant sharing of real-time data by all who need it.

But the most interesting issue came up in the following q & a, when someone asked whether Hong Kong could become a global leader in the IoT.

I told them yes, and followed up with an op-ed in today’s South China Morning Post laying out the steps.

I believe the same steps can help your city become an IoT leader, and that this is a case of the-more-the-merrier: the more cities become IoT leaders the quicker widespread innovation and IoT adoption will become, and the more liveable and efficient our cities — the necessary focus of global growth in this century, especially to meet the challenge of global warming — will become.  So here goes!

  1. Create an IoT community.The one in Boston that I founded is now three years old, and numbers almost 2,000 members. My reason for doing it was that I’d run into many people working in the IoT here (Boston is listed as having the 4th largest concentration of IoT headquarters) but they were largely working in isolation, without a forum to bring them together.

    Forming an IoT network is a crucial step, because the IoT is inherently collaborative: as I’ve written many times before, “network effects” make each individual IoT device or service more valuable if they can be combined with others (for example, Apple’s HomeKit now allows someone to simply say “Siri, it’s time for bed,” and that voice command can trigger collaborative action by a variety of devices from different manufacturers, such as turning down the thermostat, locking the front door, and turning off the lights, which makes each of these IoT devices more valuable than they would be in isolation). Equally important, face-to-face contact may spark ideas that even the most talented IoT practitioner wouldn’t have thought of, huddled alone in his or her garret (or kewl cow0rking space…).

    An association that brings together all of your IoT practitioners will create synergistic benefits for all of them.

  2. Embrace the “smart city” vision. 

    This has the biggest potential payoff for your city, whether or not it becomes a big IoT commercial hub.Traditionally, cities have been laggards in technology adoption, but that’s no longer the case, starting in 2008, when I had the extreme privilege of being a consultant to DC CTO Vivek Kundra (who later became the first US CIO, specifically because of his achievements in DC) when he launched the DC Open Data initiative and the Apps [remember, this was 2008: what the heck are these “apps”???] for America contest to design apps to capitalize on this real-time data.  Hundreds of cities worldwide have embraced the concept, and because it stresses that the solutions be open source, cities that are late to the game can quickly benefit by adopting and adapting creative solutions that others have pioneered.

    When the IoT came along, many of these cities and their entrepreneurial residents were quick to realize their real-time data could lead to IoT apps and services that would deal with many of the prime concerns of cities: traffic control, mass transit, electricity, public health, environmental quality, and water and sewage (Credit where credit is due: IBM’s pioneering Smarter Planet service started working with many of the early adopters even before the smart city movement had a name).

    Cities that have launched comprehensive smart city programs, especially Barcelona’s, which includes projects ranging from free wi-fi to health monitoring for seniors to an app to find parking spaces, have realized tangible benefits while cutting operating costs and that will be the case for newcomers as well.

    Sometimes these initiatives tap the collaborative nature of the IoT to produce a public benefit that would be hideously expensive if they were carried out by municipal workers. For example, in Boston the “Street Bump” smartphone app uses the phone’s sensors to detect if the user’s car hits a pothole, then instantly reports the exact location to the city’s Department of Public Works (DPW). In essence, every driver becomes a de facto DPW employee!

  3. Finally,  join in the worldwide “Things Network” movement.As I’ve written before, this will create citywide, free networks for IoT data exchange, in essence turning an entire city into an IoT laboratory for experimentation and mutual benefit.

    This campaign, which was crowdsourced by only 10 technology enthusiasts in Amsterdam last August, successfully created a citywide data network there in less than a month, using 10 $1200 (USD) “LoRaWan gateways.”  LoRanWan is particularly suited to the IoT because it demands little power, has long range (up to 11 km) and low bandwidth. It wouldn’t require passwords, mobile subscription and zero setup costs.

    There are already 27 cities pursuing Things Networks, and the parent organization is making the concept even easier to deploy through a successful Kickstarter campaign last Fall to raise money to build a new LoRaWan gateway that would only cost $200.

    Unlike the full involvement of city government in initiatives such as opening city data bases, a Things Network is best done by volunteers, so that it will not be co-opted by official government agencies or powerful commercial interests: it is most powerful if it’s open to absolutely anyone who wants to try out a smart Internet of Things idea, while also potentially saving the city the cost of administering an expensive program that could instead be run by volunteers at little cost.

So there you have it: 3 practical steps to make your city a world leader in the Internet of Things that will improve urban life and make the city more efficient even if you don’t make the top 10.  Let’s get cracking!

Free Citywide IoT Data Networks Will Catapult IoT Spread to Hyperspeed!

One of the truly exciting things about viral digital phenomena is how rapidly they can take hold, outstripping the slow, methodical spread of innovations in the pre-digital era.  I suspect we may be on the verge of that happening again, with an unlikely impetus: the crowdsourced global movement to create free citywide IoT data networks.

We’re been there before, with the movement to open real-time public access to city data bases, beginning when CTO (and later US CIO) Vivek Kundra did it in DC in 2008, then sponsored the Apps for Democracy competition to spark creation of open-source apps using the data (bear in mind this was at a time when you had to explain to many people what an “app” was, since they, and smart phones, were so new).  From the beginning, Kundra insisted that the apps be open source, so that hackers in other cities could copy and improve on them, as they have — worldwide.

I was doing consulting for him at the time, and remember how incredibly electric the early days of the open data movement were — it inspired my book Data Dynamite, and led to similar efforts in cities worldwide, which in turn set the stage for the “smart city” movement as the IoT emerged.

As detailed in my last post, we’re now launching a crowdsourced campaign to make Boston the first US city, and second worldwide (following Amsterdam) to have a free citywide IoT data network — and plan to up the ante by setting of goal to cover the neighborhoods too — not just the downtown.

The Things Network guys plan to build on their accomplishments, announcing this week that they will advise similar crowdfunded networks on five continents (including our Boston project). They place a major emphasis on grassroots development, to avoid subscription-based infrastructures that could be controlled from above and which would limit l0w-cost innovations, especially on the neighborhood scale.  According to founder Wienke Giezeman:

““If we leave this task up to big telcos, a subscription model will be enforced and we will exclude 99% of the cool use cases. Instead, let’s make it a publicly owned and free network so businesses and use cases will flourish on top of it.”

I’ve been a fan of mesh networks back to my days doing disaster and terrorism because they’re self-organizing and aren’t vulnerable because there isn’t a single point of failure. But it’s as much philosophical as technological, because you don’t have to wait for some massive central authority to install the entire system: it evolves through the decisions of individuals (we’re already finding that in Boston: it turns out that our system will be able to tap a number of LoRaWAN gateways that several companies had already installed for their own uses!) The Amsterdam guys share that perspective. Tech lead Johan Stokking says:

“We make sure the network is always controlled by its users and it cannot break at a single point. This is embedded in our network architecture and in our governance.”

Takes me back to my callow youth in the 6o’s: let a thousand apps bloom! (and, BTW, the great Kevin Kelly made this point in his wonderful Out of Control, back in the mid 90’s, especially with his New Rules for the New Economy (I’m going to take the liberty of posting all the rules here, because they are so important, especially now that we have technology such as LoRaWAN that foster them!):

1) Embrace the Swarm. As power flows away from the center, the competitive advantage belongs to those who learn how to embrace decentralized points of control.

2) Increasing Returns. As the number of connections between people and things add up, the consequences of those connections multiply out even faster, so that initial successes aren’t self-limiting, but self-feeding.

3) Plentitude, Not Scarcity. As manufacturing techniques perfect the art of making copies plentiful, value is carried by abundance, rather than scarcity, inverting traditional business propositions.

4) Follow the Free. As resource scarcity gives way to abundance, generosity begets wealth. Following the free rehearses the inevitable fall of prices, and takes advantage of the only true scarcity: human attention.

5) Feed the Web First. As networks entangle all commerce, a firm’s primary focus shifts from maximizing the firm’s value to maximizing the network’s value. Unless the net survives, the firm perishes.

6) Let Go at the Top. As innovation accelerates, abandoning the highly successful in order to escape from its eventual obsolescence becomes the most difficult and yet most essential task.

7) From Places to Spaces. As physical proximity (place) is replaced by multiple interactions with anything, anytime, anywhere (space), the opportunities for intermediaries, middlemen, and mid-size niches expand greatly.

8) No Harmony, All Flux. As turbulence and instability become the norm in business, the most effective survival stance is a constant but highly selective disruption that we call innovation.

9) Relationship Tech. As the soft trumps the hard, the most powerful technologies are those that enhance, amplify, extend, augment, distill, recall, expand, and develop soft relationships of all types.

10) Opportunities Before Efficiencies. As fortunes are made by training machines to be ever more efficient, there is yet far greater wealth to be had by unleashing the inefficient discovery and creation of new opportunities.”

If you really want to exploit the IoT’s full potential, you gotta read the whole book.

Equally important, the Obama Administration announced it will boost smart city app development with a new $160 million smart cities initiative:

“Among the initiative’s goals are helping local communities tackle key challenge such as reducing traffic congestion, fighting crime, fostering economic growth, managing the effects of a changing climate, and improving the delivery of city services. As part of the initiative, the National Science Foundation will make more than $35 million in new grants and the National Institute of Standards and Technology will invest more than $10 million to help build a research infrastructure to develop applications and technology that ‘smart cities’ can use.”

The LoRaWan gateways used in the Amsterdam project are already low cost: only 10 of the $1,200 units covered the downtown area. However, The Things Network hopes to crowdsource an even cheaper, $200 version through a Kickstarter campaign.  If that happens, even small cities will be able to have their own free citywide IoT data networks, and when that happens, I’m confident the IoT will shift into hyperdrive worldwide!

Are you on board?


 

Oh yeah, did you say what about the risks of privacy and security violations with such a large and open system? The Amsterdam lads have thought of that as well, reaching out to Deloitte from the get-go to design in security:

“To make this initiative grow exponentially, we have to take cyber security and privacy into account from the start of the development. Therefore, we have partnered with Deloitte, who is not only contributing to the network with a Gateway, but will also be the advisor on the security and privacy of the network.

“’We translate technology developments in the field of Digital, Data and Cyber Security into opportunities and solutions for our clients. We are therefore happy to support the Things Network as Security & Privacy advisor’ Marko van Zwam, Head of Deloitte Cyber Risk Services.”

Share It (Data) and They Will Come: Crowdsourced Citywide IoT Network

I haven’t been as excited about anything for a long time as I am about a global revolution that began last week in Amsterdam!

Cities are rapidly becoming the very visible and innovative laboratories for IoT innovation, which is logical, because they’ve been in the forefront of open data — as I saw first-hand when I was consulting for Vivek Kundra when he opened up vast amounts of real-time data as CTO for the District of Columbia as part of its Apps for Democracy initiative in 2008 that was part of the larger democratizing data movement.

Now there’s an exciting new development in Amsterdam, that really is bringing power to the people: The Things Network, the first crowdsourced free citywide IoT district. Astonishingly, volunteers brought the whole system to launch in only four weeks!

So far, the creators are visualizing a wide range of uses, but I particularly liked a particularly local one for a city synonymous with canals:

“A pilot project to demonstrate the Things Network’s potential will see boat owners in the city (there are many, thanks to its network of canals) able to place a small bowl in the base of their vessel. If the boat develops a leak and starts taking on water, the bowl will use the network to send an SMS alert to a boat maintenance company that will come along and fix the problem.”

How cool is that?  It also illustrates what I think is one of the key intangibles about the IoT: when you empower everyone (and I mean that literally!) by opening up data, people will find more and more innovative IoT devices and services, stimulated by their own particular needs, desires — and sometimes, even pain (that’s why I think even the most optimistic views of the IoT’s impact will be dwarfed as it becomes ubiquitous!).

Even more exciting, the group’s goal is to bring the technology to every city in the world! That, my friends, will be an incredible global game-changer. Think of it: EVERY city will become an open laboratory for change.

The Things Network uses low-power, low-bandwidth LoRaWAN technology to create the network: ten $1,200 hubs covered the whole city!  Having been hiding under a rock, I must admit I’d never heard of LoRaWan. Here are the benefits:

  • don’t need 3G or WiFi to connect with the Internet — no WiFi passwords, mobile subscriptions
  • no setup costs
  • low battery usage
  • long range
  • low bandwidth.

The whole scheme reminds me of the old Andy-Hardy-it’s-crazy-enough-it-might-work thinking:

“Dutch entrepreneur Wienke Giezeman came up with the idea for the Things Network just six weeks ago when he came across a €1,000 ($1,100) LoRaWAN gateway device and realized that with 10 such devices, the whole of Amsterdam could be covered. He pitched his idea at an Internet of Things meetup in the city and received a positive response.

“Work then began to create a community-owned data network that developers could build on top of without any proprietary restrictions. Companies including The Next Web and accountancy giant KPMG have agreed to host gateway devices at their premises, and the City of Amsterdam local authority is enthusiastic about the idea.”

How’s this for a vision?

“Because the costs are very low, we do not have to rely on large telco corporations to build such a network. Instead, we can crowdsource the network and make it public without any form of subscription. Our mission is to enable a network by the users for the users.” (my emphasis)

Most important from a democratizing data standpoint, it will all be open source:

“Our goal is to make the network architecture as decentralized as possible. And avoid any points of failure or control. We already have a community of 10 developers writing network software and equipment firmware.”

Giezeman wants to cut the cost before launching his plan of making the concept worldwide. He will soon launch a Kickstarter campaign to fund production of a smaller, €200 ($220) LoRaWan (vs. the $1,200 current ones). He may offer consulting services to capitalize on the idea, but that’s not the current priority.

That kind of openness and lack of strings attached, IMHO, is going to really lead to incredible innovation!  We’re holding a Boston IoT MeetUp hackathon next month to try to bring similar innovation to The Hub, and wouldn’t it be wonderful if cities everywhere launched a virtuous competition to speed smart cities’ adoption (and, don’t forget: this has huge implications for companies as well: there’s nothing to stop smart companies from creating new products and services to capitalize on the shared data!).

I note Amsterdam is 84 square miles, and The Hub of the Universe is 89 sq. miles, so I suspect the costs would be similar here.  I’m throwing down the gauntlet: let’s make Boston the second IoT city!

Let a thousand neighborhoods bloom!

 

LOL: The Boston Olympics that Will Not Be: How the IoT MIGHT Have Pulled It Off!

Well, there go the billions my wife and I were going to make from renting our house through Airbnb for the Boston 2024 Olympics….   The US Olympic Committee pulled their support for the bid several hours ago based on the lack of public support for the proposal, which comes as NO surprise to those of us who know and (sometimes) love the local sport of choice in Boston: not the modern pentathalon, but debating any issue ad nauseum and eating our own.

Oh well!  I’d been planning a special meeting of our Boston IoT MeetUp for September about how the IoT really might make it possible that we could both build the Olympic infrastructure on time and on budget through creative use of the IoT AND also build a positive legacy that would endure after the games were over.

I’d also just written an op-ed on the subject. Since the chances of getting one of the local rags to publish that now are also zero, I thought I’d post it here, in hopes that it may inspire the other cities still bidding for the Games to adopt this approach, and that Boston and Massachusetts will also make the IoT a critical part of any major construction projects and smart city strategies.


 

What if a single approach could meet both of Boston 2024’s main challenges: building the venues on-time and under budget, AND assuring a positive legacy for the city, region and state?

There is: the Internet of Things (IoT), the concept of linking not just people, but also devices, via the Internet so they can be coordinated and activated automatically and in real time.  The IoT is already a reality, as demonstrated by examples ranging from “smart” thermostats you can adjust from your smartphone to fitness devices that let you track your vital signs.

While most are still unaware of the IoT, Boston was recently ranked as the world’s fourth-leading city in terms of numbers of IoT companies, and the Boston IoT MeetUp that I co-chair has grown to 1400 members in less than two years.

Every Olympics faces serious questions because of the history of cost overruns and construction delays, but our bid faces the extra burden of the botched Big Dig.

Construction sites are inherently chaotic because of so much equipment and so many subcontractors, resulting in an astounding 70-80% idle time, but the IoT changes that.  My client, SAP, and SK Solutions have collaborated in Dubai (which is on a construction binge dwarfing anything the Olympics might bring), putting sensors on all of the construction equipment, trucks, etc., so that the managers can visualize, in real-time, who is where, and make sure the right ones are in place and ready to go exactly when needed. Everyone who needs it, from operators to maintenance, shares the same data at the same time, building collaboration and efficiency.

The IoT can also make the games run smoothly and efficiently. After last Winter, we know how poorly the MBTA operates currently. The IoT can dramatically improve operations because sensors will report real-time data about the condition of every piece of rolling stock, so issues can be dealt with quickly and cheaply ( “predictive maintenance”) before they become critical. Ports and airports, such as Logan, are also inherently chaotic, but the Port of Hamburg has increased its operating efficiency through IoT coordination of every vehicle.  Clever IoT transportation projects already underway by the Mayor’s Office of the New Urban Mechanics can also help the games operate efficiently.

Believe it or not, even the most prosaic parts of our urban landscape can and must be reinvented to make the games run smoothly.  You’ve already seen the ultra-modern Big Belly Solar trash compactors (from Needham) that now dot downtown, which compact trash and collect recycling to make our streets cleaner. But did you know that each of them also houses a wireless system that creates a free “mesh network” that gives us free wi-fi access on the streets as well (and, in a post-Olympics disaster, could provide real-time response information)? Why not deploy them region-wide? Or, why have conventional streetlights when there are ones that not only cut electric use with LED bulbs, but also have banner-like LED panels that could have constantly-changing panels about that day’s events and would switch instantly to showing real-time detours because of data about traffic jams just ahead?

The Olympics will also stress our electricity infrastructure, and the IoT can help there as well. Two-way real-time data flow will allow a electric “smart grid” to dispatch power exactly when, where, and in the amount needed. What if we also had the world’s best network of neighborhood electric car chargers, and if Zip Car, one of our home-bred IoT innovations, became the preferred way of getting around not just downtown, but also the whole region?

A smart grid and efficient, reliable mass transit wouldn’t be the only positive legacy from the IoT.  If the Olympic Village to house the athletes was made up of “smart buildings” with built-in sensors, after the Olympics they would become economical, user-friendly and affordable apartments.

You may not have heard much about the Internet of Things so far, but the technology is already here, and the cost is plummeting.  Major orders for sensors, operating software and other components for the Olympics would create more jobs in our local IoT industry and further drive down the IoT’s cost.

Experts agree that the IoT will bring about as radical a transformation in our lives and economy as the Internet did, and making it the centerpiece of Boston’s Olympics construction, operations and legacy planning could make us again the Hub of the (Internet of Things) Universe.


 

Oh well!