Sensors remain critical to spread of Internet of Things

What happens with sensor design, cost, and security remains front-and-center with the Internet of Things, no matter how much we focus on advanced analytical tools and the growing power of mobile devices.

That’s because, on one hand, truly realizing the IoT’s full potential will require that at least some sensors get to the low-power, tiny size and cheap costs needed to realize Kris Pister’s dream of “smart dust” sensors that can be strewn widely.

On the other hand, there’s the chance that low-end sensors that don’t include adequate security firmware can’t keep up with the changing nature of security risks and may give hackers access to the entire network, with potentially disastrous effects.

That’s why several reports on sensors caught my eye.

PWC released a report, Sensing the Future of the Internet of Things, zeroing in on sensor sales as a proxy for increased corporate investment in the IoT, and concluding that by that measure, “the IoT movement is underway.” Based on its 2014 survey of 1,500 business and technology leaders worldwide, there was one eye-popping finding: the US lags behind the entire rest of the world in planned spending on sensors this year: 26% of Asian and almost as many from South America (percentage not given)  followed closely by Africa, with 18%.  The surprising laggards? Europe with 8% and North America, dead last at only 7%.  Hello?????

Equally interesting was the company’s listing of the industry segments leading the deployment of sensors and examples of the sensors they’re using:

  • Energy & Mining: 33%. “Sensors continuously monitor and detect dangerous carbon monoxide levels in mines to improve workplace safety.”
  • Power and Utilities: 32%.  Instead of the old one-way metering, “Internet-connected smart meters measure power usage every 15 minutes and provide feedback to the power consumer, sometimes automatically adjusting the system’s parameters.”
  • Automotive: 31%.  “Sensors and beacons embedded in the road working together with car-based sensors are used for hands-free driving, traffic pattern optimization and accident avoidance.”
  • Industrial: 25%. “A manufacturing plant distributes plant monitoring and optimization tasks across several remote, interconnected control points. Specialists once needed to maintain, service and optimize distributed plant operations are no longer required to be physically present at the plant location, providing economies of scale.”
  • Hospitality: 22%. “Electronic doorbells silently scan hotel rooms with infrared sensors to detect body heat, so the staff can clean when guests have left the room.”
  • Health Care: 20%. “EKG sensors work together with patients’ smartphones to monitor and transmit patient physical environment and vital signs to a central cloud-based system.”
  • Retail: 20%. “Product and shelf sensors collect data throughout the entire supply chain—from dock to shelf. Predictive analytics applications process this data and optimize the supply chain.”
  • Entertainment: 18%. “In the gaming world, companies use tracking sensors to transfer the movements of users onto the screen and into the action.”
  • Technology: 17%. “Hardware manufacturers continue to innovate by embedding sensors to measure performance and predict maintenance needs before they happen.”
  • Financial Services: 13%. “Telematics allows devices installed in the car to transmit data to drivers and insurers. Applications like stolen vehicle recovery, automatic crash notification, and vehicle data recording can minimize both direct and indirect costs while providing effective risk management.”

The surprises there were that health care penetration was so low, especially because m-health can be so helpful in diagnosis and treatment, while the examples of telematics seemed off the mark in the financial services category. Why not examples such as ApplePay?

More compelling were the relatively high rates of sensor deployment in high-stakes fields such as energy, utilities, and automotive: those are such huge industries, and the benefits of real-time data are so compelling that they show the IoT is really maturing.

Finally, the percentage of companies investing in sensors grew slightly, from 17% to 20%, with 25%of what PWC labels “Top Performers” are investing in them compared to 18% the previous year. Surprisingly, most companies don’t get it about sensors’ importance: only “14% of respondents said sensors would be of the highest strategic importance to their organizations in the next 3–5 years, as compared to other emerging technologies.”

Most important, 54% of those “Top Performers” said they’d invest in sensors this year.

Another article that really caught my eye regarded a new category of “hearable” — and perhaps even, more radically, “disappearables” –sensors which the headline boldly predicted “As Sensors Shrink, Wearables Will Disappear.” But they were barely here in the first place, LOL!  The article mentioned significant breakthroughs in reducing sensors’ size and energy requirements, as well as harvesting ambient energy produced by sources such as bodily movement:

“Andrew Sheehy of Generator Research calculates that, for example, the heat in a human eyeball could power a 5 milliwatt transmitter – more than enough, he says, to power a connection from a smart contact lens to a smartphone or other controlling device.”

 The same article mentioned some cutting-edge research such as a Google/Novartis collaboration to measure glucose levels in tears via a contact lense, and an edible embedded microchip — the size of a grain of sand — and powered by stomach juices, which would transmit data by Bluetooth.
Elsewhere, a sampling of sensor design breakthroughs in recent months show the potential for radical reductions in costs and energy needs as well as increased sensitivity and data yield:

HOWEVER, as I said above, here’s what worries me. Are developers paying enough attention to security and privacy? That could be a real downfall for the IoT, since many sensors tend to be in place for years, and the nature of security challenges can change dramatically during that time.  Reducing price can’t be at the expense of security.

Let me know what steps you’re taking to boost sensor security, and I’ll mention them in a future post!

Smart Cities: opportunity … and danger if security isn’t a priority

Smart cities are one of the Internet of Things’ most promising areas — as well as one of the most potentially dangerous.

As this list of smart city initiatives shows, The IoT can reduce energy consumption, cut operating costs, and improve the quality of life. However, if hacked, it could also potentially paralyze an entire city and plunge it into darkness and/or create traffic gridlock.

As in so many other IoT areas, which scenario wins out will rest increasingly on making security and privacy in smart cities an absolute priority from Day 1, not an afterthought.

A recent New York Times article brings the issue to the foreground again, through the work of Cesar Cerrudo, an Argentine security researcher and chief technology officer at IOActive Labs, who showed what happens when idiots (so sue me…) decide not to make security a priority:

” (he) demonstrated how 200,000 traffic control sensors installed in major hubs like Washington; New York; New Jersey; San Francisco; Seattle; Lyon, France; and Melbourne, Australia, were vulnerable to attack. Mr. Cerrudo showed how information coming from these sensors could be intercepted from 1,500 feet away — or even by drone — because one company had failed to encrypt its traffic.

“Just last Saturday, Mr. Cerrudo tested the same traffic sensors in San Francisco and found that, one year later, they were still not encrypted.”

Even worse, Cerrudo found the same failure to bake in obvious security measures such as encryption in a wide range of other smart city devices and software.

The article goes on to cite a variety of very real cybersecurity threats to cities and critical infrastructure (don’t forget that about 85% of the nation’s critical infrastructure is in private ownership) including a break-in at a utility’s control network by a “sophisticated threat actor” that just guessed a password.

Among the measures Cerrudo suggests that cities take to reduce their vulnerability:

  • think of cities “as vast attack surfaces that require security protection just as a corporate network might.”
  • encrypt data, use strong passwords, and patch security holes
  • create computer emergency response teams (CERTs), for rapid response
  • restrict data access and monitor who does have it.
  • “Finally, he suggests that cities prepare for the worst, as they would for a natural disaster.”

He concluded:

“When we see that the data that feeds smart city systems is blindly trusted and can be easily manipulated — that the systems can be easily hacked and there are security problems everywhere — that is when smart cities become dumb cities.” (my emphasis)

Let me be blunt about it: whether in smart cities or any other aspect of the Internet of Things, if your attitude is “we’ll get around to security” after concentrating on product development, you’re irresponsible and deserve to fail — before your irresponsibility harms others.


BTW, here’s a great way for you to have a role in shaping tomorrow’s smart cities. IBM (who would have thunk it?  I suspect this is reflects Ginni Rometty’s change in direction and attitude at the top) has created People for Smarter Cities, a new site to crowdsource ideas for how to make cities smarter. It’s a great example of democratizing innovation, one of my IoT Essential Truths. I plan to contribute and hope you will as well!

Virtual Sensor Networks: a key #IoT tool?

I was once again honored to be a guest on Coffee Break With Game Changers Radio today with David Jonker and Ira Berk of SAP — it’s always a delight to have a dialogue on the Internet of Things with these two brainy guys (and hats off as well to moderator/host Bonnie Graham!).

Toward the end of the show, Ira brought up a concept that was new to me: virtual sensor networks.

I’ve got sensors on the brain right now, because I’m frankly worried that sensors that don’t have adequate baked-in security and privacy protections and which can’t be ungraded as new opportunities and threats present themselves may be a threat to the IoT because they typically remain in use for so many years. Ah, but that’s a topic for another post.

According to Wikipedia, Virtual sensor networks are an:

“… emerging form of collaborative wireless sensor networks. In contrast to early wireless sensor networks that were dedicated to a specific application (e.g., target tracking), VSNs enable multi-purpose, collaborative, and resource efficient WSNs. The key idea difference of VSNs is the collaboration and resource sharing….
“… A VSN can be formed by providing logical connectivity among collaborative sensors. Nodes can be grouped into different VSNs based on the phenomenon they track (e.g., rock slides vs. animal crossing) or the task they perform. VSNs are expected to provide the protocol support for formation, usage, adaptation, and maintenance of subset of sensors collaborating on a specific task(s). Even the nodes that do not sense the particular event/phenomenon could be part of a VSN as far as they are willing to allow sensing nodes to communicate through them. Thus, VSNs make use of intermediate nodes, networks, or other VSNs to efficiently deliver messages across members of a VSN.”

Makes sense to me: collaboration is a critical basic component of the human aspect of the IoT (one of my IoT “Essential Truths), so why shouldn’t that extend to the mechanics as well?). If you have a variety of sensors already deployed in a given area, why should you have to deploy a whole new set of single-purpose ones to monitor a different condition if data could be synthesized from the existing sensors to effectively yield the same needed information?

2008 article on the concept said the virtual sensor networks are particularly relevant to three categories where data is* needed:

“Firstly, VSNs are useful in geographically overlapped applications, e.g., monitoring rockslides and animal crossing within a mountainous terrain. Different types of devices that detect these phenomena can relay each other for data transfer without having to deploy separate networks (Fig. 1). Secondly, VSNs are useful in logically separating multipurpose sensor networks, e.g., smart neighborhood systems with multifunctional sensor nodes. Thirdly, VSNs can be used to enhance efficiency of systems that track dynamic phenomena such as subsurface chemical plumes that migrate, split, or merge. Such networks may involve dynamically varying subsets of sensors.”

That article went on to propose a flexible, self-organizing “cluster-tree” approach to create the VSN, using tracking of a pollution plume as an example:

“…  a subset of nodes organizes themselves to form a VSN to track a specific plume. Whenever a node detects a relevant event for the first time it sends a message towards the root of the cluster tree indicating that it is aware of the phenomenon and wants to collaborate with similar nodes. The node may join an existing VSN or makes it possible for other nodes that wish to form a VSN, to find it. Use of a cluster tree or a similar structure guarantees that two or more nodes observing the same phenomenon will discover each other. Simulation based results show that our approach is more efficient and reliable than Rumor Routing and is able to combine all the nodes that collaborate on a specific task into a VSN.”

I suspect the virtual sensor network concept will become particularly widespread as part of “smart city” deployments: cash-strapped municipalities will want to get as much bang for the buck possible from already-deployed sensors, without having to install new ones. Bet my friends in Spain at Libellium will be in the forefront of this movement!

Thanks, Ira!


*BTW: if any members of the Grammar Police are lurking out there (I’m a retired lt. colonel of the Mass. State Grammar Police myself), you may take umbrage at “data is.”  Strictly speaking, the proper usage in the past has been “data are,” but the alternative is becoming so widespread that it’s becoming acceptable usage. So sue me…

 

Apple & IBM partnership in Japan to serve seniors a major step toward “Smart Aging”

As Bob Seger and I prepare to turn 70 (alas, no typo) on Wednesday (as long as he’s still singing “Against the Wind” I know I’m still rockin’) my thoughts turn to my “Smart Aging” paradigm, which combines Quantified Self devices that can change our relationships with doctors into a partnership and give us encouragement to do more fitness activities and smart home devices that make it easier for seniors to run their homes and avoid institutionalization.

That’s why I was delighted to read this week about Apple (obligatory disclaimer: I work part-time at The Apple Store, especially with “those of a certain age,” but am not privy to any of their strategy, and my opinions are solely my own) and IBM teaming with Japan Post (hmm: that’s one postal service that seems to think creatively. Suspect that if one B. Franklin still ran ours, as he did in colonial days, we’d be more creative as well…) to provide iPads to Japan’s seniors as part of Japan Post’s “integrated lifestyle support group” (the agency will actually go public later this year, and the health services will be a key part of its services).

Apple and IBM announced, as part of their “enterprise mobility” partnership that will also increase iPads’ adoption by businesses, that they will provide 5 million iPads with senior-friendly apps to Japanese seniors by 2020.  IBM’s role will be to develop app analytics and cloud services and “apps that IBM built specifically for elderly people .. for medication adherence … exercise and diet, and … that provide users with access to community activities and supporting services, including grocery shopping and job matching.”

The overall goal is to use the iPads and apps to connect seniors with healthcare services and their families.  I can imagine that FaceTime and the iPads’ accessibility options will play a critical role, and that current apps such as Lumosity that help us geezers stay mentally sharp will also be a model.

According to Mobile Health News, the partnership will offer some pretty robust services from the get-go:

“If seniors or their caregivers choose, they can take advantage of one of Japan Post Groups’ post office services, called Watch Over where, for a fee, the mail carriers will check in on elderly customers and then provide the elderly person’s family with an update. 

“In the second half of this year, customers can upgrade the service to include iPad monitoring as well.After Japan Post Group pilots the iPads and software with 1,000 seniors for six months, the company will expand the service in stages.”

Lest we forget, Japan is THE harbinger of what lies ahead for all nations as their populations age. 20% of the population was already over 65 in 2006,  38% will be in 2055.  As I’ve said before in speeches, the current status quo in aging is simply unsustainable: we must find ways for seniors to remain healthy and cut the governmental costs of caring for them as they grow as a percentage of the population.  As Japan Post CEO Taizo Nishimuro (who looks as if he’s a candidate for the new services — y0u go, guy!) said, the issue is “most acute in Japan — we need real solutions.”

IBM CEO Ginni Rometty said her company will take on a 3-part mission:

“First, they’ll be working on ‘quality of life apps,’ both by building some themselves and by integrating others, all of which will be aimed at accessibility first. The key target will be iOS, since it’s a mobile-first strategy in keeping with our changed computing habits. Second, they’re working on developing additional accessibility features not yet available, and third they’re helping Japan Post with the service layer required to deliver this to the elderly.”

Sweet! — and it reminds me of the other recently announced IBM/Apple announcement, in that case with J & J, to build a robust support structure for Apple’s new open-source ResearchKit and HealthKit platform to democratize medical research.  The IoT ain’t nothin’ without collaboration, after all.

Cook, according to TechCrunch, put the initiative in a global context (not unlike his environmental initiatives, where, IMHO, he’s become THE leading corporate change agent regarding global warming):

“Tim Cook called the initiative ‘groundbreaking,’ saying that it is ‘not only important for Japan, but [also] has global implications. Together, the three of us and all the teams that work so diligently behind us will dramatically improve the lives of millions of people.’

“…. The Apple CEO talked about how the company aims to ‘help people that are marginalized in some way, and empower them to do the things everyone else can do.” He cited a UC Irvine study which details how remote monitoring and connection with loved ones via iPad help instill a sense of confidence and independence in seniors. He added that he believes what the companies are doing in Japan is also scalable around the world.”

It will be interesting to see exactly how the partnership addresses the challenge of creating those senior-friendly “quality of life” apps: as someone who’s on the front-lines of explaining even Apple’s intuitive devices to older customers, I can tell you that many seniors begin are really frightened by these technologies, and it will take a combination of great apps and calm, patient hand-holding to put them at ease.

As I enter my 7th decade, I’m pumped!

GE & IBM make it official: IoT is here & now & you ignore it at your own risk!

Pardon my absence while doing the annual IRS dance.

While I was preoccupied, GE and IBM put the last nail in the coffin of those who are waiting to launch IoT initiatives and revise their strategy until the Internet of Things is more ….. (supply your favorite dismissive wishy-washy adjective here).

It’s official: the IoT is here, substantive, and profitable.

Deal with it.

To wit:

The two blue-chips’ moves were decisive and unambiguous. If you aren’t following suit, you’re in trouble.

The companies accompanied these bold strategic moves with targeted ones that illustrate how they plan to transform their companies and services based on the IoT and related technologies such as 3-D printing and Big Data:

  • GE, which has become a leader in 3-D printing, announced its first FAA-approved 3-D jet engine part, housing a jet’s compressor inlet temperature sensor. Sensors and 3-D printing: a killer combination.
  • IBM, commercializing its gee-whiz Watson big data processing system, launched Watson Health in conjunction with Apple and Johnson & Johnson, calling it “our moonshot” in health care, hoping to transform the industry.  Chair Ginny Rometty said that:

“The Watson Health Cloud platform will ‘enable secure access to individualized insights and a more complete picture of the many factors that can affect people’s health,’ IBM says each person generates one million gigabytes of health-related data across his or her lifetime, the equivalent of more than 300 million books.”

There can no longer be any doubt that the Internet of Things is a here-and-now reality. What is your company doing to catch up to the leaders and share in the benefits?

 

Deloitte’s IoT “Information Value Loop”: critical attitudinal shift

Ever so often it’s good to step back from the day-to-day minutia of current Internet of Things projects, and get some perspective on the long-term prospects and challenges.

That’s what Deloitte did last December, when it held an “Internet of Things Grand Challenge Workshop,” with a focus on the all-important “forging the path to revenue generation.”

The attendees included two of my idols: John Seely Brown and John Hagel, of Deloitte’s “Center for the Edge” (love the pun in that title!).

The results were recently released, and bear close examination, especially the concept of how to foster what they call the “Information Value Loop”:

Deloitte IoT Information Value Loop

Deloitte IoT Information Value Loop

“The underlying asset that the IoT creates and exploits is information, yet we lack a well- developed, practical guide to understand how information creates value and how companies can effectively capture value. The ‘Information Value Loop’ describes how information creates value, how to increase that value, and how understanding the relevant technology is central to positioning an organization to capture value. The Information Value Loop is one way to begin making sense of the changes we face. The Loop consists of three interconnected elements: stages, value drivers, and technologies. Where the stages and value drivers are general principles defining if and how information creates value under any circumstances, it is the specifics of today’s technology that connect the Loop to the challenges and opportunities created by the IoT.”

This fits nicely with one of my IoT Esssential Truths,” that we need to turn linear information flows into cyclical ones to fully capitalize on the IoT.  No pussy-footin’ about this for these guys: “For information to create any value at all, it must pass through all the stages of the Loop. This is a binary outcome: should the flow of information be blocked completely at any stage, no value is created by that information.”

IMHO, this is also going to be one of the biggest challenges of the IoT for management: in the days when it was sooo difficult to gather and disseminate information, it made sense for those in the C-suite to control it, and parcel out what they felt was relevant, to whom and when they felt it was relevant. More often than not, the flow was linear and hierarchical, with one information silo in the company handing on the results to the next after they’d processed it. That didn’t allow any of the critical advantages the IoT brings, of allowing everyone who needs it to share real-time data instantly.  But saying we need to change those information management practices is one thing: actually having senior management give up their gatekeeper functions is another, and shouldn’t be understated as a challenge.

So here are some of the other key points in the conference proceedings:

  • In line with the multi-step strategy I outlined in Managing the Internet of Things Revolution, they concluded that incremental improvements to existing processes and products are important, but will only take you so far, at which point radical innovation will be crucial: “At first blush, the early IoT emphasis on sustaining innovation seems reasonable. Performance and cost improvement are seldom absent from the priorities of stakeholders; they are relatively easy to measure and their impact is likely more immediate than any investment that is truly disruptive. Put simply, the business case for an IoT application that focuses on operational efficiencies is relatively easy to make. Many decision makers are hard-wired to prefer the path of less resistance and, for many, truly innovative IoT applications seem too far-flung and abstract to risk pursuing. Still, organizations cannot innovate from the cost side forever.”
  • Melding the public and private, “Cities have inherent societal challenges in place to serve as natural incubators of IoT solutions.” Yeah!
  • As in everything else, those contrarian Millennials (who aren’t so hung up on buying stuff and often prefer to just use it)  are likely to save us when it comes to the IoT:  “From an innovation perspective … some of the new technologies are first marketed at the consumers. Thus, many believe that near-term innovation in IoT applications will come out of the consumer sector – spurred by the emergence of the tech-savvy Millennial consumers as a driving economic force.”
  • As I’ve written before, while some customers will still prefer to buy products outright, the IoT will probably bring a shift from selling products to marketing services based on those products, creating new revenue streams and long-term relationships with customers: “As IoT makes successful forays into the world of consumer and industrial products, it may radically change the producer—buyer transactional model from one based on capital expenditure to one based on operating expenditure. Specifically, in a widely adopted IoT world, buyers may be more apt to purchase product service outcomes on some kind of “per unit” basis, rather than the product itself and in so doing, render the physical product as something more of an afterthought. The manufacturer would then gradually transform into a service provider, operating on a complete awareness of each product’s need for replenishment, repair, replacement, etc.”

    Or, a hybrid model may emerge: “What may ultimately happen in a relatively connected product world is that many may accept the notion of the smartly connected product, but in a limited way. Such people will want to own the smartly connected product outright, but will also accept the idea of sharing the usage data to the limited extent that the sellers use such data in relatively benign ways, such as providing advice on more efficient usage, etc. The outcome here will also rely upon a long term total cost of ownership (TCO) perspective. With any fundamental purchasing model changes (as is taking place in owned vs. cloud resources in the network / IT world), not all suppliers will be able to reap additional economic benefit under the service model. Buyers will eventually recognize the increase in TCO and revert back to the more economical business model if the economic rents are too high.”

  • It’s likely that those players in the IoT ecosystem who create value-added data interpretation will be the most valuable and profitable: “…are certain building blocks of the IoT network “more equal” than others?

    “Some have argued that the holy grail of the IoT value loop resides in the data and that those in the IoT ecosystem who aggregate and transform massive amounts of raw data into commercially useful intelligence capture the real value in the IoT environment. This notion holds that commercially useful data provide insights that drive action and ultimately represent the reason that the end user pursues a smart solution in the first place. Put another way, the end customer is more apt to pay for a more comprehensive treatment of raw data than for a better sensor. Indeed, some even believe that as time passes, the gap in relative value captured by those who curate and analyze the data and the rest of the IoT ecosystem will only widen and that, on a long-term basis, players within the “non-data” part of the IoT ecosystem will need to develop some data analytics capabilities simply to differentiate themselves as something more than commodity providers. Of course, some think that the emphasis on data is overblown and argue that where the real value in the IoT ecosystem is captured depends on application. Time will tell of course. But there can be little doubt that the collection and enhancement of data is highly coveted, and analytics and the ability to make use of the vast quantities of information that is captured will serve as critical elements to virtually any IoT solution.”

I urge you to download and closely analyze the entire report. It’s one of the most thoughtful and visionary pieces of IoT theory I’ve seen (no doubt because of its roundtable origins: in keeping with the above-mentioned need for cyclical information flow for the IoT [and, IMHO, creativity in general], the more insights you can bring together on a real-time basis, the richer the outcome. Bravo!

 

Outside the (Shoe) Box Internet of Things Thinking!

Posted on 30th March 2015 in design, Internet of Things, retail, strategy, wearables

Could someone please forward this to Carrie Bradshaw? I don’t think she reads this blog, but she’d definitely be interested!

I’ve got to confess that I’m usually oblivious to the world of fashion — or appalled by it (there’s a current ad by Gucci in one of my wife’s magazines that frankly scares me: not sure which looks more weird: the emaciated, heavily-made-up model or the dress!), but this one caught my eye as a way women can have a more versatile wardrobe that takes up less space and saves them money!  Neat, huh?

Equally important, it may be the precursor of a wide range of mass-customized Internet of Things devices of all types that are more personal, create new revenue streams, and provide valuable feedback to the manufacturer on customer tastes.

Ishuu, a Lithuanian startup, is creating a new line of très stylish women’s shoes, Volvorii, that include a strip of e-ink material (similar to a Kindle screen) that can be customized by the owner simply by opening an app on her phone! The requisite electronics are housed in the heels.

As of this writing, the Volvorii Indegogo campaign has raised $34,000 of its $50,000 target, with 14 days to go. If I didn’t send every spare dollar to Loyola University – Maryland for my son’s tuition, I think I’d drop a few on this one: it really intrigues me!

If Ishuu is smart, I’d suggest that they throw open the API for the shoes, and allow bright young fashion design students to submit new designs for the insert.

As for those IoT-based products that are more personal, create new revenue streams, and provide valuable feedback to the manufacturer on customer tastes, here are a few more exciting examples to get you noodling about how you might redesign your own products to capitalize on this potential:

What I love about this as a consumer is that we will no longer have to make difficult binary choices between products: instead of either/or, it will be this/and this (in the case of the Watch and these shoes, I love that there will be so many choices that you’ll be able to change your choice on the fly depending on your mood or other factors.  I’m going to choose toe-tapping Mickey when I’m with my grandchildren, the Utility to keep track of biz during the day, and the Simple for more dignified evening wear.

These fall into my What Can You Do Now That You Couldn’t Do Before category. It’s going to take us a while to ditch our old, more limited mindsets, but the rest will be better for everyone.

Smart Aging: Kanega watch for seniors Kickstarter campaign ends today

“Independence with Dignity” is the motto for Jean Anne Booth’s Kanega Watch, which is in the last day of its Kickstarter campaign.

I’m not crazy about it, but in general I like what you see, and hope you get on board.  It addresses three major concerns for the elderly:

Kanega watchlike what I see, and hope you’ll get on board!  It’s designed to deal with three critical aging concerns:

  • falls
  • medication reminders
  • wandering.

I met the woman behind it at a conference in Boston last Summer, and even though the prototype at that point looked very unappealing, this looks more promising.

I’m in the process of creating a list of 10 objective criteria for evaluating devices and apps that fit with my “Smart Aging” paradigm shift, which combines Quantified Self devices to encourage healthy habits and change your relationship with your doctor into a partnership, and smart home devices, which make it easier to manage your home when elderly, so you can “age in place.”  Here’s how it stacks up against my criteria (which, BTW, are still in development — comments welcomed). Bear in mind that I haven’t seen current prototype, and the site doesn’t answer all of my questions. :

Is it easy to use?

  1. Does it give you a choice of ways to interact, such as voice, text or email?
  2. Does it give you reminders?
  3. Is it easy for you to program, or allow someone else to do it remotely?
  4. Does it have a large display and controls?
  5. Is it intuitive?
  6. Does it require professional installation?
  7. Is it flexible: can it be adjusted? Is it single purpose, or does it allow other devices to plug in and create synergies?

YES: voice-activated, rather than requiring buttons. No programming.


Does it protect privacy & security?

  1. Is storage local vs. cloud or company’s servers? Is data encrypted? Anomized?
  2. Do you feel creepy using it?
  3. Does it protect against exploitation by scam artists (such as identifying callers)?
  4. Is it password-protected?
  5. Is security “baked in” or an afterthought?

NO CLUE.


Does it complicate your life, or simplify it?

YES: doesn’t require a smartphone to function, and is voice-activated rather than using buttons.

Does it protect privacy and security?

NO CLUE.

 

Is it affordable?

  1. Are there monthly fees? If so, low or high?
  2. Is there major upfront cost?
  3. Does full functioning require accessories?

IFFY: You can get one by contributing $279 to the Kickstarter campaign. If that’s the retail price, it’s a little pricey, but lower than the Apple Watch base, $349, and probably a good price considering the value added services . Didn’t see anything about a monthly fee for the fall reporting & response service.

Does it stigmatize and/or condescend?

  1. Is it stylish, or does the design” shout” that it’s for seniors?
  2. Is the operation or design babyish?
  3. Would younger people use it?

NO: it doesn’t have a stigmatizing button, & uses a familiar form factor (watch).

Does it use open or proprietary standards?

NO CLUE.

 

Is the information shareable if you choose to do so?

NO CLUE.

 

Can you learn something from it to improve your life and empower yourself?

  1. For example, does health data encourage you to exercise more, or eat better?

NO: doesn’t give you feedback, measure your activity, etc.

Does it help you do something you couldn’t do before?

  1. Does it create a new range of services that were simply impossible with past technologies?

YES: The wandering alert (offers directions home) is new. Otherwise, just does some things such as medication alerts and calling for help that other devices have done.

Is it sturdy?

YES.

 

Does it have “loveability” (i.e., connect with the user emotionally)?

(This term was coined by David Rose in Enchanted Objects, and refers to products that are adorable or otherwise bond with the user)

YES: it has a Siri-like voice, which you can name, which gives reminders about taking meds and gives you directions home if you wander.
I’d give it about a 5 out of 10: I wouldn’t call this a must have — I’d like a little more of a multi-purpose tool that combines smart home and Quantified Self functions — like the Apple Watch (again, disclaimer that I work part time at Apple Store — but don’t have any proprietary info.) The watch is a little too clunky looking for me (prefer the Jony Ive-aesthetics of the Apple Watch), but it looks promising — and doesn’t require coupling to a smartphone, which is befuddling to a lot of seniors.

Kickstarter backers will begin receiving their Kanega watches in February 2016, with general market availability in summer 2016. The site doesn’t say anything about price.

Only a few hours left to join the Kickstarter campaign!


Yeah, I couldn’t figure out the names either. Turns out it’s from Cherokee: “Unalii” is “friend”, and “Kanega” is “speak.”  You learn something every day….

et. al.: Meerkat crucial tool for terrorism & disaster response

Posted on 22nd March 2015 in et. al.

This is outside the normal scope of this blog, but so important I thought I needed to mention it.

Those with a long memory may remember that, in a prior incarnation, I pioneered using a combination of social media and mobile devices for terrorism and disaster response: releasing the Terrorism Survival Kit 12 years ago this week (!) (for “Palm OS and Microsoft PocketPC 2002 — LOL!) and in July 2006 I was user #265 for a new app called “Twitter” (see my very dated 2007 YouTube video about this app, which I said was “primarily used by kids!”).

I recognized instantly that the combination of 1) real-time and 2) location-based information could make Twitter an absolutely go-to a

Meerkat real-time video app

pp for spreading information about a terrorism attack or natural disaster. Countless disasters and terror attacks later, my prediction is now accepted fact.

I later rhapsodized about Twitvid and other apps that allowed you to also share video clips, for the same reason. However, the drawback with them was that you could only share  videos you’d prerecorded.

So, I was blown away to learn about this year’s SXSW phenom, Meerkat, which now allows you to stream live videos over Twitter.

When I talk about the role of individuals and social media in disasters I always like to talk about how actor James Woods might have prevented 9/11 if there’d only been 21st century reporting technologies (he flew with several of the bad guys in an apparent rehearsal, thought something was up because of their strange behavior, and reported them to the flight crew, but officials didn’t follow up). Think what might happen if you or I happened to be the person who saw something suspicious and used our camera to record and report it — as it happened?

A video of a disaster with the #SMEM (Social Media in Emergency Management) hashtag could be a critical tool in alerting both the public and officials.  I’ll always remember the District of Columbia’s assistant fire chief, at a Monterey conference where I spoke on this issue saying that, despite the incredible sophistication of the DC region’s emergency communications network, he’d first heard about the Holocaust Museum shootings from his daughter, who saw a Tweet about it. That incident made him a believer!

There is a major problem: taking a page from Snapchat, “the video is ephemeral, meaning it cannot be watched back and disappears once recording stops. A copy is stored on the recording phone which in theory could be uploaded elsewhere, but it won’t be seen on Meerkat again.”

Of course there’s also the critical question of whether the video was fabricated, and whether crowdsourcing might also run amok in this case, as they did in the improper identification of the Marathon bombers.  I’m definitely not saying that Meerkat videos should be THE way to document breaking news, but I do think that it bears consideration as one of many tools we need to have available in fast-paced and volatile situations.

What do you think?

The Internet of Things’ Essential Truths

I’ve been writing about what I call the Internet of Things’ “Essential Truths” for three years now, and decided the time was long overview to codify them and present them in a single post to make them easy to refer to.

As I’ve said, the IoT really will bring about a total paradigm shift, because, for the the first time, it will be possible for everyone who needs it to share real-time information instantly. That really does change everything, obliterating the “Collective Blindness” that has hampered both daily operations and long-term strategy in the past. As a result, we must rethink a wide range of management shibboleths (OK, OK, that was gratuitous, but I’ve always wanted to use the word, and it seemed relevant here, LOL):

  1. First, we must share data. Tesla leads the way with its patent sharing. In the past, proprietary knowledge led to wealth: your win was my loss. Now, we must automatically ask “who else can use this information?” and, even in the case of competitors, “can we mutually profit from sharing this information?” Closed systems and proprietary standards are the biggest obstacle to the IoT.
  2. Second, we must use the Internet of Things to empower workers. With the IoT, it is technically possible for everyone who could do their job better because of access to real-time information to share it instantly, so management must begin with a new premise: information should be shared with the entire workforce. Limiting access must be justified.
  3. Third, we must close the loop. We must redesign our data management processes to capitalize on new information, creating continuous feedback loops.
  4. Fourth, we must rethink products’ roles. Rolls-Royce jet engines feed back a constant stream of real-time data on their operations. Real-time field data lets companies have a sustained dialogue with products and their customers, increasingly allowing them to market products as services, with benefits including new revenue streams.
  5. Fifth, we must develop new skills to listen to products and understand their signals. IBM scientists and medical experts jointly analyzed data from sick preemies’ bassinettes & realized they could diagnose infections a day before there was any visible sign. It’s not enough to have vast data streams: we need to understand them.
  6. Sixth, we must democratize innovation. The wildly-popular IFTTT web site allows anyone to create new “recipes” to exploit unforeseen aspects of IoT products – and doesn’t require any tech skills to use. By sharing IoT data, we empower everyone who has access to develop new ways to capitalize on that data, speading the IoT’s development.
  7. Seventh, and perhaps most important, we must take privacy and security seriously. What responsible parent would put an IoT baby monitor in their baby’s room after the highly-publicized incident when a hacker exploited the manufacturer’s disregard for privacy and spewed a string of obscenities at the baby? Unless everyone in the field takes privacy and security seriously, the public may lose faith in the IoT.

There you have ’em: my best analysis of how the Internet of Things will require a revolution not just in technology, but also management strategy and practices. What do you think?