Internet of Things interview I did with Jordan Rich

Didn’t realize this had run several weeks ago, but here’s an introduction to the IoT (based on my SAP “Managing the Internet of Things” i-guide) that I did with Jordan Rich of WBZ Radio, who’s also my voice-over mentor.  The examples include the GE Durathon battery plant, “smart aging,” Shodan, the SAP prototype smart vending machine and Ivee. Enjoy!

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The Interactive IoT Strategy Guide for C-level Execs I Wrote for SAP Is Live!

I’m very excited today, because “Managing the Internet of Things Revolution, I Guide Presented by SAP ,” the interactive guide to Internet of Things (IoT) strategy that I wrote (with astute editing from SAP’s Mahira Kalim!) is live!

"Managing the Internet of Things Revolution"

“Managing the Internet of Things Revolution”

It is aimed at C-level executives who will determine IoT strategy, and I’d really appreciate it if you’d pass the word to anyone you know in that category!

I think the guide’s most noteworthy aspect is that it doesn’t just dwell on the amazing transformations companies can achieve when the IoT is fully realized, but also places particular emphasis on IoT benefits companies can realize today, building on investments they have already made in transactional technology, to optimize their current operations:

  • add sensors to equipment and things to report their status in real-time, improving understanding of products’ performance and how they are used.
  • adopt predictive analytics, which will allow real-time decision making by combining data about things’ current state with past data such as sales, to optimize supply-chains, pinpoint demand predictions, and improve maintenance.
  • adopt big-data tools & cloud computing to manage the IoT’s quantum increases in data.
  • improve decision-making, by giving everyone who needs it real-time data.

It mentions my favorite old-school IoT early adopter, the Union Pacific Railroad, which has achieved 75% reductions in bearing-related derailments by placing sensors every 20 miles along its railbed, and has big plans to put sensors on every wheel once their price and size meet the “smart dust” goal.

The guide also looks to the future, when global implementation of the IoT will allow total transformation of companies. The benefits will include:

  • new revenues, from leasing of devices that includes giving customers real-time data to optimize performance.
  • delighting customers with products designed based on knowledge of how customers actually use them and rapidly refined based on data from the field.
  • creating synergistic partnerships between companies based on shared data.

SAP, I should emphasize, is a great partner for IoT initiatives. It delivers end-to-end real, repeatable, and scalable solutions for the IoT: connecting remote devices securely, integrating IoT data into business processes, and analyzing the resulting big data to generate actionable insights and optimize business in real-time. Here’s an eye-popping stat about them: SAP systems run 60% of the world’s GDP!

I hope you’ll enjoy the guide, and that you’ll pass it along. The print version was much longer than what the design firm was able to squeeze into the interactive version, so I’ll be releasing more of that in the blog in the near future!

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Sweet! The Internet of Things at Friendly Fenway! Let’s Play Two!

Posted on 4th April 2014 in Internet of Things, marketing, mobile, retail

There’s only one thing I love more than the Internet of Things, and that’s the World Champion Boston Red Sox — the personification of Boston Strong. Last year’s championship meant more here than the two most recent ones, because it went a long way toward healing the terrible pain we collectively felt in the Hub of the Universe after the horrible Marathon Day bombings.

— source: The Boston Globe

So what could be sweeter than to blog about the new MLB mobile app debuting at Friendly Fenway today as part of Opening Day! Overall, 20 0f the 30 MLB clubs will use it this year.

The app’s enabled by Apple’s iBeacon technology, and the presence of iPhone users who have Bluetooth turned on will be detected by the iBeacon sensors, just as at the Apple Store and a growing number of retailers, such as Macy’s.  According to the Boston Globe, not all features will be available immediately, but eventually:

“Patrons can use it to plan a full day at Fenway, from viewing the Sox’s schedule to purchasing electronics tickets that scan at the entry gates — even to plot the best route to the park. Once inside, iPhone users with Bluetooth enabled can “check in” and be detected by iBeacon sensors to receive special offers from the team. If David Ortiz blasts a home run, for instance, the Sox could instantly disseminate coupons for Big Papi T-shirts.”

According to Sox’ COO Sam Kennedy, the app will help the teams compete with the allure of in-home technology:

““Our huge competitor is the advent of incredible HD technology, so we have to make sure the experience at Fenway is better than the experience at home … Obviously, we’re biased — we don’t think there’s any substitute for coming to Fenway Park — but that is what we’re competing with. You have the time commitment and the cost, so we need to make sure that when you’re coming you’re getting a great, fully integrated experience.”

Last year one of my sons and I had the incredible experience of sitting in row two behind the backstop (thank you Ron & Lisa!), and in my mind nothing can compete with a day or night at the “lyrical little bandbox of a ballpark,” as Updike famously wrote. But for those with less of a passion or who don’t have such an historic ball yard to to visit, the app can make a competitive difference.

And now, as Mr. Cubs, Ernie Banks, would say, “It’s a great day for a ball game. Let’s play two”!

 

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